Terms of service
Last updated: June 28, 2026
These Terms of Service ("Terms") govern your use of the Deafeel website located at deafeel.com and all related services operated by Deafeel ("we," "us," or "our"). By visiting our site or purchasing products, you agree to be bound by these Terms.
1. Online Store Terms
By using this website, you confirm that:
- You are at least the age of majority in your state or province of residence
- You will not use our products for any unlawful purpose
- You will not violate any applicable laws or regulations
- You will not transmit viruses, malware, or any harmful code
Violation of these Terms may result in termination of your access to our services.
2. Products & Services
Deafeel sells wearable vibration alarm products, including wrist-worn vibrating alarm bands designed for individuals who are Deaf, Hard-of-Hearing, or heavy sleepers.
We reserve the right to:
- Limit or refuse orders at our discretion
- Limit quantities purchased per person, household, or order
- Discontinue products at any time
Products are intended for personal use only and may not be resold unless explicitly authorized in writing by Deafeel.
3. Pricing & Payment
All prices are displayed in U.S. dollars and are subject to change without notice.
We reserve the right to correct pricing errors or cancel orders resulting from incorrect pricing or availability information.
Payment must be completed in full before orders are processed and shipped.
4. Shipping & Delivery
Delivery times are estimates and not guarantees.
Deafeel is not responsible for delays caused by:
- Shipping carriers
- Customs processing
- Weather or logistical disruptions
Risk of loss transfers to the customer once the carrier confirms delivery to the provided shipping address.
5. Returns & Refunds
All returns and refunds are governed by our Return & Refund Policy, which is available on our website at deafeel.com.
6. Product Use Disclaimer
Deafeel products are wearable vibration alarm devices designed to assist individuals who are Deaf, Hard-of-Hearing, or heavy sleepers in waking at a set time.
Our products are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition. Deafeel products do not replace medically prescribed alerting systems or assistive technology recommended by a healthcare provider. Customers with medical concerns should consult a qualified healthcare professional.
Deafeel makes no guarantee that the product will wake every user in every circumstance. Individual results may vary.
7. Accuracy of Information
We strive to ensure all website content is accurate and up to date, but we do not guarantee that all information is complete, current, or error-free. Content may change without notice.
8. Intellectual Property
All website content, branding, images, designs, logos, copy, and other materials published by Deafeel are the exclusive property of Deafeel and may not be reproduced, distributed, or used without prior written permission.
9. Limitation of Liability
To the fullest extent permitted by applicable law, Deafeel shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits or data
- Product misuse or improper handling
- Delays or delivery issues beyond our reasonable control
- Failure to wake a user in a specific instance
Total liability shall not exceed the purchase price paid by the customer for the relevant product.
10. Indemnification
By purchasing from Deafeel, customers agree to indemnify and hold Deafeel and its affiliates harmless from any claims, damages, or expenses arising from misuse of products or violation of these Terms.
11. Fraud & Abuse Prevention
We reserve the right to cancel orders, refuse service, or restrict accounts suspected of fraud, abuse, chargebacks without basis, or manipulation of our policies.
12. Governing Law
These Terms shall be governed by and interpreted in accordance with the applicable laws of the jurisdictions in which Deafeel operates within North America.
13. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of our website following any changes constitutes your acceptance of the updated Terms.
14. Contact Information
For questions or concerns regarding these Terms, please contact us at: